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Unlike other teams that focus on A/V and do WiFi as an afterthought, we build our systems to ensure a stable and robust WiFi backbone.
We build our systems with the end results in mind: total client satisfaction and a seamless WiFi experience free from dead spots.
With decades of combined experience in construction, network engineering, data cabling, and network design, we handle the process from start to finish.
Our network equipment is best-in-class, allowing us to implement a highly capable professional-grade WiFi network at a fraction of the cost of typical enterprise hardware.
When an electrical blackout or internet provider outage occurs, our network controller detects the outage and instantly switches to your backup system in order to keep you running.
When an electrical blackout or internet provider outage occurs, our network controller detects the outage and instantly switches to your backup system in order to keep you running.
Whether it be setting up a guest network, managing your kids' internet usage, or establishing powerful firewall rules, your system can be configured exactly for needs.
Unlike most consumer mesh products, our outdoor access points are water-resistant, ensuring you coverage for your yard, pool, and patio.
An "access point" (a.k.a. "broadcast point" or "mesh point") is a device that broadcasts WiFi. Most routers and modem/router combinations also have a WiFi access point inside them.
Extenders are unintelligent. They take an existing WiFi network and attempt to "re-broadcast" it. The resulting "extender network" is much weaker than the original, and creates complication by broadcasting 2 additional WiFi network names in your space.
The access points points in a wireless mesh system talk with each other using WiFi. If there are obstructions such as thick walls, dense construction, mirrors, or metal appliances between the access points, then the units will struggle to communicate and performance will be degraded. A wired mesh is able to broadcast full-strength WiFi from each access point, creating the strongest possible WiFi network, no matter what's in the way.
Don't get us wrong – we love Eero! For many smaller homes with simple sheetrock construction, Eero can provide a fantastic WiFi network for the money. However, in larger homes, or in scenarios where there is significant interference between the units, even Eero may struggle to deliver.
We use exclusively Ubiquiti UniFi network equipment.
We do have a standard 25% mark-up on equipment, which is on the lower end of industry norms (which frequently run to 50% or more). It ensures we are buying parts from the most trust-worthy sources – meaning the hardware will be new, up-to-date, and fully quality-tested.
Any equipment purchased through us will be backed by our 1-year "repair or replace" warranty, as well as Ubiquiti's 2-year warranty from hardware defects. If any equipment needs to be serviced or replaced within the first year due to hardware defects or software glitches, we will do the work at no charge. Afterwards, a standard service call would be necessary.
If you did want to buy your own gear we'd be happy to set it up – the service would just be "as-is" rather than warrantied. Also if there were unforeseen circumstances (e.g. you ended up buying different things than originally discussed, or you found a better price from another vendor but the gear was really behind on updates) you'd take on the responsibility for any additional timeline needed to sort everything out.
Tuning up your network is akin to tuning up your car – because your network, like your car, runs at its peak with regular maintenance. As such, we do recommend a maintenance plan to keep your network configured properly and in tip-top shape for years to come.
When we install the equipment we will calibrate your network to perform optimally for your space. This calibration takes into account numerous factors, including: the construction of your walls local-area WiFi congestion areas in the home with great concentrations of internet traffic home WiFi usage needs and more Since a number of these factors naturally tend to shift over time, the settings implemented during the initial calibration will naturally become outdated. Regularly analyzing these metrics allows us to properly load-balance and fine-tune the WiFi settings for your home and needs.
Ubiquiti regularly releases important bug fixes and security updates, and vetting and implementing these updates is important both to ensure your network's security and to maintain a seamless WiFi experience.
You certainly can, but you'll want to have an IT or networking background and a healthy appetite for learning. ;) The UniFi dashboard is pleasant to look at, however the level of granularity and customization can be a little overwhelming unless you know what you're looking for.
Without updates, the network may appear to run fine for months, or even a year or more. However, if the equipment gets too behind on updates it may fall dozens of OS versions behind, eventually opening you up to security breaches and becoming impossible to update remotely. Once the OS is in this state it can be cumbersome to remediate and may require a somewhat painstaking process to manually update.
"Consumer-grade" products such as most routers and WiFi mesh systems are designed as a "one size fits all" model. This means their firmware is restricted and narrowly developed in order to meet the relatively low bar of "sufficiency" in the majority of homes. While there is much to appreciate about the "set it and forget it" mentality of these systems, many use cases require more control, visibility, security, and customizability. The system we use is at a much higher level, and is continuously being updated to both meet the demands of the community, and to deal with potential threats in real-time.
